L'erreur 17 d'iTunes se produit principalement en raison du problème de connectivité; surtout lorsque votre ordinateur n'est pas en mesure de se connecter aux serveurs Apple ou à votre iPhone. Il est très similaire à l'erreur 3194 d'iTunes et nécessite donc la correction des mêmes solutions.
L'erreur 17 pourrait également apparaître en raison de la version obsolète d'iTunes et d'un logiciel de sécurité trop sensible. Si vous avez rencontré ce problème lors de la mise à niveau de votre appareil iOS et que vous recherchez des moyens rapides de le dépanner, essayez ces solutions viables.
Comment réparer l'erreur 17 d'iTunes
Astuces rapides:
- Déconnectez votre appareil iOS de l'ordinateur → redémarrez votre appareil → reconnectez-le à l'ordinateur et essayez à nouveau de mettre à jour.
- Si vous en avez un autre disponible, essayez de l'utiliser pour connecter votre appareil à l'ordinateur.
Vérifiez votre réseau
Étant donné que nous parlons de problèmes de connectivité, la plupart du temps, le problème réside dans iTunes essayant - sans succès - de se connecter et de télécharger le fichier IPSW requis depuis le serveur d'Apple. Cela ne signifie pas nécessairement que votre réseau est en panne ou bogué, mais le vérifier est utile.
Si vous utilisez le Wi-Fi, assurez-vous qu'il est stable. Si vous pouvez passer au LAN jusqu'à ce qu'iTunes télécharge le fichier, faites-le pour un réseau stable. Mais si vous êtes sûr que votre réseau fonctionne très bien, passez à l'astuce suivante.
Supprimez temporairement votre logiciel de sécurité
Si vous avez installé un logiciel de sécurité sur votre ordinateur, testez-le pour savoir s'il empêche iTunes de faire sa tâche habituelle. Cela pourrait interférer avec la connexion de votre ordinateur à iTunes.
Par conséquent, essayez de supprimer temporairement votre logiciel de sécurité. Certaines applications de sécurité peuvent ne pas se désinstaller complètement. Par conséquent, vous devrez télécharger et exécuter un utilitaire de nettoyage pour le supprimer. Si vous avez besoin d'aide, contactez votre fournisseur de logiciels de sécurité.
Réinitialiser le fichier des hôtes
Le fichier Hosts est essentiellement utilisé par le système d'exploitation pour mapper les noms d'hôte aux adresses IP. Essayez de le réinitialiser.
Réinitialisez le fichier Hosts sous Windows
Étape 1. Tout d'abord, ouvrez le Bloc-notes.
Étape 2. Maintenant, vous devez copier le texte suivant. Ensuite, collez-le dans le fichier.
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
Étape 3. Dans le menu Fichier, vous devez sélectionner Enregistrer sous → tapez «hôtes» dans la zone Nom de fichier. Enregistrez ensuite le fichier sur le bureau.
Étape 4. Maintenant, fermez le Bloc-notes, puis ouvrez le dossier %WinDir%\System32\Drivers\Etc Pour ce faire, glissez simplement depuis le bord droit de l'écran et appuyez sur Rechercher → entrez exécuter → cliquez sur l'icône Exécuter .
Alternativement, vous pouvez pointer vers le coin supérieur droit de l'écran → déplacer le pointeur de la souris vers le bas, puis sélectionner Rechercher → tapez exécuter → icône Exécuter .
Étape # 5. Ensuite, vous devez taper %WinDir%\System32\Drivers\Etc dans la zone Ouvrir → sélectionnez OK .
Étape # 6. Maintenant, choisissez le fichier Hosts, sélectionnez Rename → renommez le fichier en «Hosts.old».
Étape # 7. Ensuite, vous devez copier ou déplacer le fichier Hosts que vous venez de créer à l'étape 3 dans le dossier %WinDir%\System32\Drivers\Etc Si vous êtes invité à entrer un mot de passe administrateur, appuyez ou cliquez sur Continuer .
Réinitialiser le fichier des hôtes sur votre Mac
Étape 1. Ouvrez le Finder et sélectionnez Applications → Utilitaires.
Étape 2. Ensuite, ouvrez Terminal.
Étape 3. Maintenant, vous devez taper cette commande et appuyer sur Retour:
sudo nano /private/etc/hosts
Étape 4. Ensuite, vous devez entrer le mot de passe que vous utilisez le signe dans votre Mac et appuyez sur Retour.
Étape # 5. Ensuite, le terminal affichera le fichier hosts.
Mettre à jour iTunes
La version obsolète d'iTunes pourrait jouer le rôle crapuleux. Il est préférable de le mettre à jour vers la dernière version.
Mettre à jour iTunes sur Mac
Étape 1. Ouvrez iTunes.
Étape 2. Ensuite, sélectionnez iTunes dans la barre de menus en haut de l'écran de votre ordinateur.
Étape 3. Maintenant, sélectionnez iTunes → Rechercher les mises à jour.
Ensuite, continuez avec les invites pour installer la dernière version.
Mettre à jour iTunes sur Windows
Étape 1. Ouvrez iTunes, puis cliquez sur Aide dans la barre de menus.
Étape 2. Cliquez sur Rechercher les mises à jour.
Suivez ensuite les instructions pour installer la dernière version.
Prenez l'aide d'un outil tiers
Juste au cas où les solutions mentionnées ci-dessus n'ont pas fonctionné pour résoudre le problème, utilisez TunesCare, un logiciel pratique qui est disponible gratuitement.
De plus, il peut vous aider à résoudre de nombreuses autres erreurs iTunes lors de la restauration ou de la mise à niveau de votre appareil iOS.
Étape 1. Tout d'abord, téléchargez TunesCare sur votre ordinateur.
- //download.tenorshare.com/downloads/tunescare-trial.exe
- //download.tenorshare.com/downloads/tunescare-mac.dmg
Ensuite, cliquez sur «Résoudre tous les problèmes iTunes».
Étape 2. Maintenant, cliquez sur «Réparer iTunes» pour télécharger les lecteurs iTunes pour réparation.
Étape 3. Une fois téléchargé, TunesCare réparera votre iTunes.
Le processus de réparation ne prendra pas plus de 2 minutes.
Vous avez vaincu l'erreur?
Ayant rencontré de tels problèmes à plusieurs reprises, je peux dire avec certitude que ces solutions peuvent vous aider à vous débarrasser du problème. L'ancienne version d'iTunes et le logiciel de sécurité sont les deux principaux coupables du problème. Par conséquent, il peut être principalement résolu en mettant à jour le premier et en désactivant temporairement le second.
Vous voudrez peut-être consulter ces articles connexes:
- WinX MediaTrans, le gestionnaire multimédia iPhone le plus polyvalent pour Windows
- Ordinateur / iTunes ne reconnaît pas l'iPhone? Conseils pour le réparer
- Comment réparer l'erreur 9006 d'iTunes lors de la mise à jour / restauration de l'iPhone ou de l'iPad
- Comment réparer les erreurs iTunes 1002/1004/1013/1014/1015
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